F. A. Q. *Terms and Conditions

Q.  Where are you situated and  Do you ship outside Western Australia?

A.  We are at 105 Tanner Road, Carmel Perth Western Australia 6076   and we do not ship interstate or overseas.  However if you are overseas or interstate and have a loved one in Perth that is in our delivery postcode zone place an online order and we will deliver.

Q.  What rootstock do you grow on?

A.  All our roses are grafted onto ‘fortuniana’ rootstock the best stock for Western Australia’s hot dry sandy conditions.

Q.  Do you deliver?

A.  Yes we deliver.  within certain postcode zones with no physical contact.  It may take a few weeks once payment is received due to logistics, but we will stay in touch.

Q.  Where do you deliver to?

A.  At the moment deliveries are subject to your postcode zone.  When placing an online order it will be denied if your location is too far from us but we can meet you half way, deliver to a relative or a plant courier can be contacted by yourself and arranged with no physical contact.  Please ring us on Rob 0419964819 and we can sort something out.

Q.  Do you only sell Roses?

A.  No we sell many varieties of cottage perennials and other plants when in season and available we also sell fertilisers, bagged soil, mulch etc  Please check website often to see what’s in stock.

Q.  Do you have gift vouchers?

A.  We sure do we can email you a gift voucher.

Q.  Can I place an order online and pick up without coming into your nursery?

A.   Yes sure.   Please state in your online order you would like to collect without seeing anyone as we have a ‘staff free’ outside collection point you will be contacted when your order is ready to be picked up.

Q.  Is your nursery still open?

A.  Yes we are open.  At this stage as part of the horticulture industry and being a primary producer we are operating as usual, if you come for a visit you must keep your distance and respect the states health laws that are currently in place.

Q.  Is your nursery inside/enclosed?

A.  Our rose farm is 100% outside with lots of space.

Term and Conditions

We do not ship interstate or Overseas

Delivery is subject to postcode we do not deliver though-out Perth, when placing an order the delivery option will not be available if your postcode is outside of the delivery zone

Please note Online refunds are subject to a 2.2% bank fee

We do not guarantee that items online are in stock

Items that are in stock and ordered online are only reserved once full payment is received, there is no guarantee they will not sell out before payment is received.  If payment is not received within one week of ordering the order is cancelled

The purchaser is responsible for prompt payment we will not contact you until you have paid in full to inform your products are ready for collection or that we are delivering shortly

Please note  Free delivery WAS a temporary measure we introduced to help the community while social distancing and is no longer available .  The usual delivery fee is $40.00 no matter how much you purchase

Please note  If a product is out of stock it may be replaced with a similar equivalent item

Please note Roses have a number of flushes throughout the growing season therefore it is not always possible to supply flowering plants.  During winter and very early spring our roses are dormant. They are supplied professionally pruned, fertilised and preventatively sprayed for pests and disease.

Thank you.  Please contact us for any further enquiries stay safe, be kind and Happy Gardening.

 

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